Privacy policy

Effective Date: July 8, 2026

Welcome to Livixo ("Livixo," "we," "our," or "us"). Your privacy matters to us, and we are committed to protecting the personal information you share when visiting or shopping on https://www.livixo.shop.

This Privacy Policy explains what information we collect, how we use it, when it may be shared, and the choices you have regarding your personal information.

By accessing or using our website, you agree to the practices described in this Privacy Policy.

Information We Collect

We collect information that helps us provide our services and improve your shopping experience.

Information You Provide

When you interact with our website, you may provide information such as:

  • Full name

  • Billing and shipping address

  • Email address

  • Phone number

  • Payment details (processed securely by our payment providers)

  • Order information

  • Messages sent to our customer support team

Information Collected Automatically

When you browse our website, certain information may be collected automatically, including:

  • IP address

  • Browser type

  • Device information

  • Operating system

  • Pages viewed

  • Time spent on our website

  • Referring website

  • Cookies and similar technologies

This information helps us improve website performance, security, and customer experience.

How We Use Your Information

We use your information to:

  • Process and fulfill orders

  • Send order confirmations and shipping updates

  • Provide customer support

  • Respond to inquiries

  • Improve our products and services

  • Prevent fraud and unauthorized transactions

  • Maintain website security

  • Comply with applicable legal obligations

  • Send promotional emails when you have chosen to receive them

Payment Information

Payments made through Livixo are processed by trusted third-party payment providers.

Depending on your selected payment method, payments may be handled through:

  • Shop Pay

  • Visa

  • Mastercard

  • American Express

  • Discover

  • Diners Club

  • Apple Pay

  • Google Pay

  • PayPal Wallet

Livixo does not store your complete payment card information on our servers.

Cookies

Our website uses cookies and similar technologies to:

  • Keep your shopping cart active

  • Remember your preferences

  • Improve website functionality

  • Analyze website traffic

  • Enhance your shopping experience

You may disable cookies through your browser settings. Please note that certain website features may not function properly if cookies are disabled.

Sharing Your Information

We do not sell your personal information.

We may share information only when necessary with trusted service providers, including:

  • Payment processors

  • Shipping and delivery partners

  • Website hosting providers

  • Analytics providers

  • Customer support tools

  • Legal authorities when required by law

These partners receive only the information necessary to perform their services.

Data Security

We take reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, misuse, disclosure, alteration, or destruction.

While no method of internet transmission or electronic storage is completely secure, we work to maintain appropriate security measures to protect your information.

Data Retention

We retain your information only for as long as necessary to:

  • Complete your orders

  • Provide customer support

  • Meet legal and tax obligations

  • Resolve disputes

  • Enforce our agreements

When your information is no longer required, it is securely deleted or anonymized where appropriate.

Your Privacy Rights

Depending on your location and applicable laws, you may have the right to:

  • Request access to your personal information

  • Correct inaccurate information

  • Request deletion of your information

  • Restrict certain processing activities

  • Object to marketing communications

  • Request a copy of your personal data where applicable

To exercise these rights, please contact us using the information below.

Email Communications

If you subscribe to promotional emails, you may unsubscribe at any time by clicking the unsubscribe link included in our emails or by contacting us directly.

Please note that transactional emails relating to your orders may still be sent.

Children's Privacy

Livixo does not knowingly collect personal information from children under the age of 13.

If we become aware that personal information has been collected from a child without appropriate consent, we will promptly remove that information.

Third-Party Links

Our website may occasionally contain links to third-party websites.

We are not responsible for the privacy practices, content, or policies of websites operated by third parties. We encourage you to review their privacy policies before providing personal information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or website functionality.

Any updates will be posted on this page along with the revised effective date.

Contact Us

If you have questions about this Privacy Policy or how your personal information is handled, please contact us.

Livixo

Website: https://www.livixo.shop

Email: support@livixo.shop

Phone: +1 (252) 248-5262

Business Address:
300 Camp Rd
Charlotte, NC 28206
United States