Payment Policy

Effective Date: July 8, 2026

Thank you for choosing Livixo. We are committed to providing a secure, convenient, and reliable payment experience for every customer. This Payment Policy explains the payment methods we accept, how payments are processed, and what you can expect when placing an order through our website.

Accepted Payment Methods

For your convenience, we currently accept the following payment methods:

  • Shop Pay

  • Visa

  • Mastercard

  • American Express

  • Discover

  • Diners Club

  • Apple Pay

  • Google Pay

  • PayPal Wallet

All payments are securely processed through trusted payment service providers.

Payment Authorization

When you place an order, your selected payment method will be authorized and charged after your order has been successfully submitted.

By completing a purchase, you confirm that:

  • You are authorized to use the selected payment method.

  • The billing information you provide is accurate and complete.

  • Sufficient funds or available credit are available to complete the transaction.

If payment authorization fails, your order may be delayed, declined, or canceled.

Payment Security

Protecting your payment information is one of our highest priorities.

Livixo does not store your complete credit or debit card details on our servers. All payment information is processed through secure, encrypted payment gateways that follow industry-standard security practices.

Order Confirmation

Once your payment has been successfully processed, you will receive an order confirmation email containing your order details.

If you do not receive your confirmation email within a reasonable time, please check your spam or junk folder before contacting our customer support team.

Pricing

All prices displayed on our website are shown in the currency presented at checkout.

We make every effort to ensure pricing accuracy. However, if a pricing error occurs, Livixo reserves the right to cancel or refuse any affected order. If payment has already been collected, a full refund will be issued to your original payment method.

Taxes

Applicable taxes, if required by law, will be calculated and displayed during the checkout process before your order is finalized.

Payment Verification

To protect both our customers and our business from fraudulent activity, some orders may require additional payment verification.

If verification is necessary, our customer support team may contact you before processing your order.

Refunds

Approved refunds will be issued to the original payment method used for the purchase.

After a refund has been approved, please allow 5–10 business days for the refund to be processed. Depending on your financial institution or payment provider, additional processing time may be required before the funds appear in your account.

For complete details regarding returns and refunds, please refer to our Return & Refund Policy.

Failed or Declined Payments

If your payment cannot be completed, please:

  • Verify that your payment information is correct.

  • Ensure sufficient funds or available credit are available.

  • Contact your bank or payment provider if the issue continues.

You may also try using an alternative payment method accepted by Livixo.

Contact Us

If you have any questions regarding payments or billing, please contact us.

Livixo

Website: https://www.livixo.shop

Email: support@livixo.shop

Phone: +1 (252) 248-5262

Business Address:
300 Camp Rd
Charlotte, NC 28206
United States